Privacy Policy

Last updated: January 11, 2026

Introduction

Welcome to TikX ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management and ticketing platform.

By using TikX, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Payment information (processed securely through third-party payment processors)
  • Bank account details (for event organizers requesting payouts)
  • Profile information and preferences
  • Event information and content you create or upload

Automatically Collected Information

When you use our platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Location data (if you enable location services)
  • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize your experience and provide relevant content
  • Send you marketing communications (with your consent)
  • Comply with legal obligations
Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Event Organizers: When you purchase tickets, we share necessary information (name, email, ticket details) with the event organizer
  • Service Providers: We share information with third-party service providers who perform services on our behalf (payment processing, analytics, hosting)
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale, or acquisition of assets
  • With Your Consent: We may share information for any other purpose with your explicit consent
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for sensitive data, secure payment processing, and regular security audits to maintain the integrity of our platform.

Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us at privacy@tikx.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: